Last updated: August 24, 2026
Epoxy King LLC (“Epoxy King,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit epoxykingwv.com, request an estimate, call or text us, or otherwise interact with our services.
Information we collect
Information you provide. When you request a quote or contact us, we may collect your name, email address, telephone number, project location, project details, message, communication preferences, and any other information you choose to provide.
Information collected automatically. When you use the website, we and our service providers may collect technical and usage information such as your IP address, browser and device type, operating system, referring pages, pages viewed, approximate location, interactions with the website, and cookie or similar technology identifiers.
How we use information
- Respond to quote requests and questions.
- Schedule, provide, and support our flooring and coating services.
- Communicate about your request, estimate, project, scheduling, and related updates.
- Operate, secure, troubleshoot, and improve the website.
- Measure website and advertising performance and understand how visitors find us.
- Prevent fraud, misuse, and security incidents.
- Comply with applicable law and enforce our agreements.
Calls and text messages
If you provide a mobile telephone number and consent to receive calls or SMS messages, Epoxy King may contact you about your request, quote, scheduling, project updates, and related services. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. You may opt out of SMS messages at any time by replying STOP. Reply HELP for assistance or contact us using the information below.
Cookies, analytics, and advertising
We use cookies and similar technologies to operate the website, remember preferences, measure traffic, understand website use, and evaluate advertising. Our website may use Google Analytics, Google Tag Manager, Google Ads, Google Search Console, and Meta Pixel. These providers may collect or receive information from this website and use that information in accordance with their own privacy policies.
You can control cookies through your browser settings and, where available, our consent controls. Blocking some cookies may affect website functionality. You can also review Google’s advertising controls at My Ad Center and Meta’s advertising settings in your Facebook or Instagram account.
How we share information
We do not sell your personal information for money. We may disclose information to service providers that help us host and operate the website, process form submissions, deliver email or text communications, provide analytics, measure advertising, secure our systems, and support our business. These providers may include GoDaddy, WordPress, Elementor, Google, Meta, and email delivery providers. We may also disclose information when required by law, to protect rights or safety, in connection with a business transaction, or with your direction or consent.
Data retention
We retain information for as long as reasonably necessary to respond to requests, provide services, maintain business and tax records, resolve disputes, enforce agreements, and satisfy legal obligations. Retention periods vary based on the type of information and the reason it was collected.
Your choices and privacy rights
You may ask to access, correct, or delete personal information that we maintain about you, or withdraw consent for future communications. Depending on where you live, additional rights may apply. To submit a request, contact us using the information below. We may need to verify your identity before completing a request.
Security
We use reasonable administrative and technical safeguards designed to protect information. No website, transmission, or storage system can be guaranteed to be completely secure.
Children’s privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
External links
The website may link to third-party websites. We are not responsible for the privacy or security practices of those websites.
Changes to this policy
We may update this Privacy Policy periodically. The “Last updated” date above identifies the latest revision. Material changes will be posted on this page.
Contact us
Epoxy King LLC
Beckley, West Virginia 25801
Phone: 304-253-4731
Email: info@epoxykingwv.com