The bond starts with preparation.
Existing coatings, contamination, moisture, and the concrete profile affect what can be installed. Ask how those conditions will be assessed and addressed in the scope.
Match the system to the exposure.
Traffic, abrasive grit, chemicals, and sunlight can create different demands. Check the specific products rather than assuming a material category guarantees a particular result.
Care for the actual finish.
Remove dirt and grit regularly, clean spills promptly, and follow the product-specific cleaning recommendations. Report peeling or other concerns before they spread. Use only approved products and methods for any repair or recoating.
Read the written terms.
Ask what any warranty covers, excludes, and requires for maintenance. A product warranty and workmanship terms may address different issues.